You can pay us using your internet banking, credit or debit card, Google Pay, Phone Pe, Paytm, UPI. For an international order also, you may pay us through Visa/Mastercard or Paypal.

Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement. Orders paid by net banking accounts will be credited back to bank account For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the billing name provided at the time of placing the order

At any point of time the refunds will not be entertained for any purchase, and it would be issued only as Gift Vouchers.Which You Can Redeem In All Our The Chennai Silks Branches. We will not refund the customs duties taxes, if applicable, or paid by you at the time of receiving the goods. In case of orders with free shipping, the shipping cost of resending product would be deducted while sending the gift voucher / Alternative products. The Chennai Silks is committed to providing its customers with complete satisfaction. We strives to enhance the shopping experience of its customers, while providing the best quality products and services. In case you are unsatisfied with the product received from The Chennai Silks, you may contact The Chennai Silks Online Team with your complaints/ feedbacks at onlinethechennaisilks.com, who shall revert back to you at the earliest. * * The Purchase return may be accepted on its unfolded condition with all the supporting documents like tags,bills,etc... * Additional charges will not be levied on our fault in the replace of the product. * In the case of international orders, we do not currently accept any returns or exchange of our products.